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Understanding Your Bill

FAQ for Main Campus Students

Q. On my bill, what does “Amount Due” represent?

A.
It stands for your total charges for your registration(s).

Q
. What is the cost of tuition for one semester at UIW?

A. Refer to Tuition and Fees.

Q. How do I figure my Tuition due by term?

A.  I am taking 6 hours in Main Campus UG/GR
6 hours x $785 = $4,710
I am taking 18 hours in Main Campus UG
Banded Tuition = $11,900

Q. When is payment due?

A.  Main Campus:

Your tuition payment is due in full by the first day of class. Scheduled payments are then due on the first day of each month, a late validation fee of $50 is applied after the 15th if payment is not received.

Q. What method of payments does UIW accept?

A. Other than Financial Assistance and Work-Study programs, the University accepts cash, checks, credit cards, and ACH electronic transfers for payment of tuition and fees.

Q. Is my financial assistance included on the bill?

A. Your financial assistance should be included under the section titled “estimated or current term payments”. If you have questions about your assistance, please contact the Office of Financial Assistance. (210) 829-6008

Q. Does UIW offer a payment plan?

A. UIW does offer a tuition payment plan for those students with no financial assistance or those students that have incurred out of pocket expenses. Students can divide their payments into equal installments (example of payment plans).  To enroll in the deferred payment plan or for further information, please access the UIW ePayment Center, accessible through the myWord portal.

All payment plans will offer the most flexible payment option available at the time of enrollment, dividing the balance between the next scheduled payment through the final due date. The payment amount will be the minimum amount due per month. Students may opt to make larger payments or pay off their balance sooner without penalty. Students who enroll after the enrollment deadline, or who do not make the minimum payment, may have late fees assessed on their account. Late fees are assessed after the 15th of each month.

The enrollment fee for each payment plan is $50 and is non-refundable. 

Additional Payment Plan Information: http://www.uiw.edu/busoff/how2pay.htm

INFORMATION ABOUT STUDENT REFUNDS

Q.  What if my amount due shows a negative balance?

A. This means you may be eligible for a refund.  Refunds will be determined after the 100% refund period has ended, after funds are disbursed to your account, or 14 days after the first day of class for the current term, whichever is later. Please see the Refund Schedule for more information.

Q. When am I eligible for a refund?

A. You will be eligible to receive a refund when you have completed 6 hours or more for Undergraduate and/or 4 hours or more for Graduate/PhD. students.

Example: I am a Graduate (GR) student enrolled in 3 hrs Mini I and 3 hours Mini II, a refund will be processed the next business day after the last day for 100% refund (See Academic Calendar) of  Fall Mini II or after total tuition and fees have been paid in full.

Example: I am an Undergraduate (UG) student enrolled in 6 hours in Spring Extended, a refund will be processed the next business day after the last day for 100% refund (See Academic Calendar) of Spring GR/UG Extended term or after total tuition and fees are paid in full.

Q. When am I not eligible for a refund?

A. You will become ineligible for a student refund when you have enrolled for less than 6 hours as an Undergraduate and less than 4 hours as a Graduate/PhD student.

Example: I am a Graduate (GR) student enrolled in 3 hrs in Mini II and have no other enrollment in the Extended, Mini I, ADCaP or Virtual terms.  I am financially responsible to pay the entire balance charged.

Example: I am an Undergraduate (UG) enrolled in 4 hrs in Extended and have no other enrollment in Mini I, Mini II, ADCaP or Virtual Terms. I am financially responsible to pay the entire balance charged.

Q. When will I receive a refund check?

A. Processing of refunds begins after the last day for 100% refund or after all tuition and fees have been paid in full.

Please see the Refund Schedule for more information.

All refunds are mailed to the primary residence address provided by the student unless a Direct Deposit Authorization Form (e-Refund) was submitted by the student.

Q.  If I factored books into my financial aid package, how can I purchase books?

A. Books and supplies are not included on your bill. Books and supplies average about $600 per semester, but may vary depending on your major.

Bookstore credit is awarded only to those students who will have an excess in guaranteed financial aid monies after their entire balance is paid in full. The remaining amount will be placed on your account automatically if you elected to do so on your Student Information Form.

All questions regarding eligibility of bookstore credit can be addressed by the Office of Financial Assistance.

Q. What if I don't use all my bookstore credit?

A. If you do not use all of your bookstore credit, the remaining amount will be credited to your student account.  If your account is paid in full then a refund check will be issued to you at the end of the Fall/Spring and Summer semesters.

Q. Can I still receive official transcripts if I have a balance?

A. No. Every student must have a zero balance in order to obtain an official transcript/record.

Q. Did you know you can see or pay your bill 24 hours/7 day a week ?

A. Log on to: UIW ePayment Center


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