Help Desk personnel are located at the front desk of the Media Center Computer Lab, which is located on the ground floor of the UIW Mabee Library. The desk is open to serve the UIW community Monday through Saturday (M-Th, 7 a.m. to 7 p.m.; Fri 7 a.m. to 5 p.m.; Sat, 8 a.m. to noon). Check here for holiday hours and exceptions.
Students and faculty may drop off their laptops to this help desk for service. This desk at the Media Center Lab serves as the initial point of contact for all calls related to desktop and laptop support as well as calls related to audiovisual classroom support.
Call the Help Desk or submit a ticket when you have technical troubles or need service with:
On-campus @ extension 2721 | Locally @ 210-829-2721 Toll-free @ 1-866-614-5043 | firstname.lastname@example.org
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