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Admissions Calendar
Visit UIW
Counselor appointments, tours available daily
Confirm Your Attendance
Accepted students must confirm their attendance to reserve their spot in the upcoming class
- Academics
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- College of Humanities, Arts & Social Sciences
- Dreeben School of Education
- • Undergraduate Programs
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- • Undergraduate Programs
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- Athletics
Cardinals Athletics
Main Page
Info on teams, schedules and department
Tickets
Official ticket site of Cardinals Athletics
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Department info
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- About UIW
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Parent Association
- Learn more about the Association
- Sign up to get involved
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Discount program
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- International Affairs
Help Desk
Help Desk Services
Help Desk personnel are located at the front desk of the HelpDesk@SEC, which is located on the lower level of the UIW Student Engagement Center.
Students and faculty may bring their laptops to the front desk for diagnostic services and minor troubleshooting. The HelpDesk@SEC serves as the initial point of contact for all calls related to desktop and laptop support as well as calls related to audiovisual classroom support.
When to Call the Help Desk
Call the HelpDesk@SEC or submit a ticket when you have technical troubles or need service with:
- Computer hardware
- Software
- Blackboard
- MyWord
- Username and password
- Classroom technology
- Meeting room technology
- Network and more .....
24×7 Help Desk
After daytime work hours, there is a 24X7 Help Desk Service that the UIW community can call to report problems and to seek assistance
Connecting on Campus
On-campus @ extension 2721
Locally @ (210) 829-2721
helpdesk@uiwtx.edu
HelpDesk@SEC Hours of Operation
24x7 Phone Support
(210) 829-2721 helpdesk@uiwtx.edu
Walk-in Hours
Fall and Spring |
Summer |
| Monday – Thursday | Monday – Friday |
| 7 AM – 7 PM | 7 AM - 5 PM |
| Friday | |
| 7 AM - 5 PM |
Hours subject to change during Christmas and Summer Breaks.
Please check back on this page to keep up to date with our hours of operation.
