Help Desk personnel are located at the front desk of the HelpDesk@SEC, which is located on the lower level of the UIW Student Engagement Center.
24x7 Phone and Email Support
210-829-2721 | firstname.lastname@example.org
Fall & Spring
|Monday – Thursday||Monday – Friday|
|7 AM – 7 PM||7 AM - 5 PM|
|7 AM - 5 PM|
Students and faculty may bring their laptops to the front desk for diagnostic services and minor troubleshooting. The HelpDesk@SEC serves as the initial point of contact for all calls related to desktop and laptop support as well as calls related to audiovisual classroom support.
Call the HelpDesk@SEC or submit a ticket when you have technical troubles or need service with:
On-campus @ extension 2721 | Locally @ 210-829-2721 Toll-free @ 1-866-614-5043 | email@example.com