What is TranscriptsPlus®?
TranscriptsPlus® is designated as this school’s trusted agent for collecting and managing
transcript orders using the web. The actual fulfillment (creation of the transcript)
and delivery of the order are completed by the school. TranscriptsPlus® is the name
of the official transcript ordering service.
Is the transcript I order through TranscriptsPlus® considered 'official?’
Yes! Ordering transcripts through TranscriptsPlus® does not determine whether a transcript
is official or not official. The status of the transcript is determined by the sending
school’s policies and is the same as a transcript requested via mail or in person.
What if I want to view and print my unofficial transcript?
Students can view and print their unofficial UIW transcript in Banner Student Self-Service.
The unofficial transcript includes ALL courses taken at UIW.
* Login to Banner Web
* Select the Student Services Tab
* Select 'Student Records'
* Select 'Print Unofficial Transcript'
Is my signature required to order a transcript?
Your signature is required for all transcript orders. If your order requires a signed
authorization form and it is not received within 30 days, your order will be automatically
Is there a limit to how many transcripts i can request?
Yes. TranscriptsPlus® can accept an order of up to 5 transcripts going to up to 5
different recipients. If you need to send more than 5 transcripts or have more than
5 recipients, you will need to enter multiple orders. At the completion of each order
you will have the option to return to the beginning of the process and enter another
order. In most cases. you will only have to enter the information that is different
than in the previous order.
Why is my signature required?
Federal legislation, referred to as The Family Educational Rights and Privacy Act
(FERPA), provides specific requirements controlling the release of academic transcripts.
FERPA requires that the student personally authorizes the release of his/her transcript
to a third party.
Can anyone sign the consent form on my behalf?
No, you must personally authorize the release of your transcript by written or electronic
What happens if I do not return the signed Consent Form?
A signed authorization form is required or your order will not be processed.
What if I need a form delivered with my transcript?
TranscriptsPlus® supports the uploading of up to five PDF documents. You can upload
PDF documents while you are placing your transcript order.
Can I request transcripts through the online system and then pick them up later in
No, you cannot submit a request to pick up transcripts via the online system. Transcripts
in person are only available for those who do same day processing.
What if I have a hold placed on my student account?
If you have a hold on your student account you should take the appropriate steps to
remove the hold within 14 days. Once the hold has been removed from your account,
please contact the Registrar's Office and your request can be updated. If you place
an order, pay the NON-REFUNDABLE vendor fee and a hold exists, your order will be
How do I make payment for my transcript order?
You will be required to make payment at the time of order with either a MasterCard,
Visa, Discover or American Express debit or credit card. For security purposes, please
enter the exact billing address (where your bank sends your credit card statements)
and the credit card security code.
Is it safe to enter my credit card information on this Web site?
Yes. TranscriptsPlus® utilizes the most current security techniques to keep your personal
information and identity secure.
What is electronic transcript delivery?
Your transcript is sent as a secure PDF document through the Credentials TranscriptsNetwork
or are available as a secure PDF download by third-party recipients.
How long will it take for my order to be received by the sending school?
This is contingent upon the receipt of your required consent form. Once we receive
your signed consent form, your order will processed as quickly as possible. Turnaround
times are slower in times of high volume such as the beginning and ending of a term.
Changes in the ordering status are emailed to you.
How can I check the current status of my transcript order?
Go to transcriptsplus.net/order and click on the "check the status of my order" link. You will need your order number
and either your Social Security number or Student ID in order to proceed. Many of
the email messages sent by TranscriptsPlus® will also contain a direct link to the
Self-ServicePlus™ web application. Simply click the link in the email and you will
be shown the status of your order.
How long will it take for my transcript to be delivered?
If your recipient supports electronic transcript delivery, your transcript will be
delivered immediately upon processing your request. Actual delivery time for transcripts
sent by U. S. first class mail is at the discretion of the carrier.
What should I do if my transcript has not been received?
If your transcript was delivered electronically and you received notification of receipt,
contact the receiver. If your transcript was mailed by U.S. first class mail, please
ensure sufficient time for delivery. If your transcript needs to be re-ordered, you
will need to submit a new transcript order with payment.
What is the importance of my email address?
The TranscriptsPlus® service utilizes email to provide you with important messages
related to your transcript order. To ensure that you receive these messages please
add email@example.com to the safe list or white list in your email application.
What if I need to make a change of address to my recipient information?
You will need to place a new order.
Must I use a specific Web browser to use the TranscriptsPlus® service?
There are sometimes differences in the manner a particular Web browser works with
a specific Web application. TranscriptsPlus® is specifically engineered to work with
Internet Explorer, Firefox, and Safari. It is recommended that you use the current
release of your browser.
to be interactive. TranscriptsPlus® is a highly interactive application that displays
informational messages to guide you through the ordering process.
Who should I contact if I have further questions?
If your question is about the content of your transcript (courses, grades, degree,
etc.), you should contact your Registrar's Office at firstname.lastname@example.org. If your question is about the ordering service, login difficulties, refunds or
email message notifications, contact Credentials customer service at (847) 716-3005
between the hours of 7:00 AM and 8:00 PM Monday through Thursday and between 7:00
AM and 6:00 PM (CST/CDT) on Fridays.