Office Of The Registrar

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Official Transcripts

The Office of the Registrar will issue official transcripts of a student's academic record, including courses, grades, GPA, and degree upon request of the student.

Click on the TranscriptsPlus® icon to enter your online order.  


Transcripts Plus Logo

Transcripts can only be released directly to the student or to a person or entity designated by the student. There is a $2.90 service fee per transcript, with a limit up of 5 per order.

Status of the transcript request may be checked at Credentials Inc. on the Transcript Order Follow-Up Screen.

 Advantages to Ordering Transcripts Online with this system:

  • 24 hours a day, 7 days a week access to submit orders and check on the status of orders
  • Expedites your order
  • Payment is only processed once the order is completed
  • Easy address look-up with a pull down menu of many colleges and universities
  • Facilitates the authorization to release student records as required by law
  • Confirmation email and/or text message sent when transcript order is complete
  • Provides operator assistance from 7:00 a.m. (CST) to 7:00 p.m. (CST) Monday through Thursday, and Friday 7:00 a.m. to 5:00 p.m., by calling 847-716-3005.

For any questions regarding your online transcript request, please contact Credentials Inc. at 847-716-3005.

Online ordering of Electronic (PDF) and Paper Transcript:

Please take advantage of the electronic transcript delivery option for expedited processing. Electronic delivery is the fastest and most inexpensive way to send official transcripts!

  • Current or Recent Students - Current or recent students who have an active Student Self-Service login and password can submit an online order for an official PDF or paper transcript using the Registration and Records tab in Student Self-Service
  • Former Students – Former students without an active Student Self-Service login can also submit an electronic order using the TranscriptsPlus link above.  Please note the PDF option will not be available for those students who attended prior to Fall 1996.

The University has appointed Credentials Inc. as the designated agent for processing and sending official electronic transcripts on our behalf using their TranscriptsPlus system. The PDF transcript that is produced using this service contains the identical information as a paper transcript and can be certified as unaltered by uploading the file to the company’s website. Credentials Inc. has also been granted the authority to respond to any inquiries regarding the transactions.  Payment must be entered at the time the request is submitted using any major credit card. 


The University reserves the right to withhold transcripts for those students who have not met all conditions for admission or who have outstanding financial obligations.

Hold Transcript for Grades or Degree

Transcripts may be held for the current semester’s grades or the next degree date. However, if you are expecting a grade change, do not order your transcript until you are sure the grade has been changed. The Registrar will not hold transcripts for maintenance or grade changes

When Issued to the Student

Transcripts in electronic PDF format are sent directly from the institution in partnership with Credentials Inc to the recipient through Credentials Inc network.  Email is not used to send transcripts since those are not deemed secure systems.  Transcripts issued to student are intended for student use only and cannot be forwarded to a third-party recipient. Third parties requiring an official copy of the academic transcript should receive the academic transcript directly from the University through Credentials Inc.

Transcripts bear the Registrar’s signature and are printed on secured paper. Transcripts mailed directly from the University of Incarnate Word are official. Orders addressed to the student will have an outside envelope marked “official transcripts enclosed” and contain individually sealed transcripts inside. Each transcript will be stamped “Issued to the Student ” in red ink.


Electronic transcripts will be delivered within 1 business day of the order being processed. Orders requiring special shipping are processed within 2 to 5 business days.  Please allow 7 to 10 days for delivery to and processing by domestic addresses.

Special Shipping

If a paper copy is required and fast delivery is necessary, transcripts may be sent by express delivery.

Options are standard overnight domestic delivery to the main 48 states, domestic delivery to Alaska or Hawaii or international delivery. The additional fee will be charged to your credit card at a rate of $22.00, $25.00 or $45.00, respectively. Requests for express shipping must be received by 11:00 a.m. CST for same-day processing.

Note: Express packages cannot be delivered to a post office box.

Unofficial Transcripts

If you do not need an official transcript, you may choose to print your academic history from Student Self-Service

For assistance logging into your student BannerWeb account, please contact the UIW Help Desk at (210) 829-2721 or Toll-free at (866) 614-5043.

Registrar's Office

University of the Incarnate Word

4301 Broadway, CPO 304
San Antonio, TX 78209

Office hours: 8:00 a.m. to 6:00 p.m. Monday through Thursday and 8:00 a.m. to 5:00 p.m. Fridays during the fall and spring semesters. Please check our summer hours on our main page.



  • In Person Request (Same-Day only)


    Same-day-service is only available by walk-in to the Registrar's Office. Same-day service does not mean that the official transcript will be received at its intended destination, the same day. This service  may not be available during peak periods such as during registration. There is a charge of $10.00 for same-day-service transcripts. Please note the Business Office only accepts payments made by cash, check or money order for in person requests.


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